Frequently Asked Questions
Everything you need to know about your Open Farm shopping experience.
What is the standard shipping timeframe?
We offer standard shipping across the continental U.S. within 5-7 business days. Express shipping options are available at checkout for those who need their fashion fix sooner.
How do I initiate a return or exchange?
We want you to love your fit! You can return or exchange any unworn items with original tags within 30 days of delivery through our online returns portal.
Are your materials sustainably sourced?
At Open Farm, we prioritize organic cotton, recycled polyester, and ethical manufacturing processes to ensure our fashion is as kind to the planet as it is to your wardrobe.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order in real-time?
Yes! Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.